Terms and Conditions

1. The Service

Point Khata is software for running a shop: billing and sales, stock and expiry tracking, the customer due (baki) ledger, suppliers, employees and reports. We may add, change or remove features over time.

2. Eligibility and accounts

• You must be at least 18 years old and able to enter a binding agreement to open an account.
• You must give accurate information when you register and keep it up to date.
• You are responsible for keeping your password secret and for everything done through your account.
• Tell us straight away at the address below if you think someone has used your account without permission.

3. Shops and employees

The person who opens a shop is its owner. The owner can add employees and decide what each of them can see and do. The owner is responsible for the actions of the employees they add, and for removing their access when it is no longer needed.

4. Subscriptions and payments

• Some features need a paid package. Package prices, durations and features are shown in the Service and on our website, in Bangladeshi taka.
• A package may include a free trial. When the trial or a paid period ends, paid features stop until you renew.
• You can pay by bKash, Nagad or another method we offer. Payments sent manually are activated after we verify the transaction ID, so make sure the details you submit are correct.
• Fees are not refundable, except where required by law or where we state otherwise in writing.
• We may change prices. A change does not affect a period you have already paid for.

5. Your data

You own the data you put into the Service, including your products, sales, customers and ledger. You give us permission to store, copy, process and display that data only as needed to provide the Service to you.

You are responsible for the data you enter, and for having the right to record your customers’ and employees’ information. Our Privacy Policy explains how we handle personal data.

6. Acceptable use

You agree not to:

• use the Service for anything illegal, including selling prohibited goods or keeping fraudulent records;
• try to access another shop’s data, or any part of the Service you are not allowed to access;
• interfere with or disrupt the Service, test its security without our written permission, or overload it;
• copy, reverse engineer, resell or rent the Service, except as the law allows;
• upload anything harmful, offensive, or that infringes someone else’s rights.

7. Offline use and sync

The mobile app lets you keep working without internet and syncs when you reconnect. Data entered offline exists only on that phone until it syncs, so if the phone is lost, reset or the app is uninstalled before syncing, that data may be lost. Sync regularly.

8. Your records and calculations

The Service helps you keep accounts but is not accounting, tax or legal advice. You are responsible for checking your records, prices, stock, dues and reports, and for meeting your own legal and tax obligations.

9. Availability

We work to keep the Service running, but we do not promise it will always be available, uninterrupted or error-free. We may pause it for maintenance, updates or reasons outside our control.

10. Our property

The Service, including its software, design, name and logo, belongs to Point Khata. These Terms give you a limited, non-exclusive, non-transferable right to use the Service for your business while your account is in good standing. They do not give you any other right in it.

11. Suspension and closing an account

You can stop using the Service and ask us to close your account at any time.

We may suspend or close an account that breaks these Terms, does not pay, or puts the Service or other users at risk. Where we reasonably can, we will warn you first and give you a chance to export your data.

12. Disclaimer and limitation of liability

The Service is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties beyond those stated in these Terms.

To the fullest extent the law allows, Point Khata is not liable for indirect or consequential loss, such as lost profit, lost sales or lost data, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 3 months before the claim arose.

13. Indemnity

You agree to compensate Point Khata for claims, losses and costs caused by your breach of these Terms, by your misuse of the Service, or by the data you put into it.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the "last updated" date above, and for important changes we will notify you in the app or by email. Continuing to use the Service after a change means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of Bangladesh. Any dispute will be handled by the courts of Dhaka, Bangladesh. We encourage you to contact us first so we can try to resolve it informally.

16. Contact us

For any question about these Terms, email [email protected].